Priority Solutions International

3PL Provider - Pharmaceutical

Priority Solutions International is an innovative supply chain leader specializing in meeting the logistics requirements of the life sciences industry. The company was formed through a merger between Priority Air Express of NJ and Distribution Solutions International of MI in 2005. Combining the strengths of both companies, Priority Solutions International clients have access to a nationwide network of qualified local delivery resources, multiple warehouse locations, international air freight forwarding and a wide variety of value added services. Priority Solutions International was acquired by Thermo Fisher Scientific in October 2007.

As PSI grew, the company needed to replace its warehouse management system with a solution that was specifically designed for Third Party Logistics (3PL) operations, that could also meet stringent compliance requirements. Complete FDA systems validations would be required for PSI to be awarded approvals from major pharmaceutical companies following quality audits.

To meet this challenge, Priority Solutions chose to work with QSSI and implemented PowerHouseWMS to achieve their business objectives. The WMS was configured to manage 3PL functions of warehousing and distribution of pharmaceutical samples, as well as fulfillment of critical drugs to patients and providers that urgently required delivery within hours of request to virtually any location. The configuration of the WMS to meet these exact needs was executed through a partnership with CSSC-QPharma, an industry leader in FDA regulatory and compliance solutions.

As part of the WMS configuration process, QSSI worked with Priority Solutions to develop a system design specification and validation test plan.  This part of the process ensured that the three critical building blocks for regulatory compliance (installation, performance, and operational qualifications) would meet strict requirements. Following the test strategy through each qualification phase, PSI and QSSI successfully demonstrated that the implementation of PowerHouseWMS for PSI met FDA 21 CFR Part 11 requirements for certification.

Today, Priority Solutions continues to utilize PowerHouseWMS to manage and deliver healthcare products for the majority of U.S. pharmaceutical companies with the highest degree of accuracy, responsiveness and commitment.



  • Priority Solutions International, a Thermo Fisher Company

Case Study Highlight:

  • 3PL Provider - Pharmaceutical


  • PowerHouseWMS
  • Symbol radio frequency devices

Benefits Realized:

  • FDA compliance and other strict requirements met
  • Ability to manage requests for immediate 24 x 7 fulfillment
  • High degree of accuracy