Warehouse Operations & Reverse Logistics
Plan for Unplanned Reverse Logistics
A robust WMS system provides the necessary infrastructure to anticipate and quickly react to on-demand movements of products. Significantly, it’s time lost to reprocessing that represents the greatest hit to your bottom line. PowerHouse provides process controls with full visibility, from any point in the supply chain, for the fastest resale possible.
- Know the order number—for both logistics provider and retailer.
- Identify the reason for a return.
- Apply quality and condition codes.
- Create and process Return Materials Authorizations (RMA).
- Combine demand returns with planned deliveries.
Support Supply Chain Agility
Your chain of supply has the potential to respond quickly and effectively to evolving customer requirements, providing multiple paths for the disposition of goods.
- Returns to the manufacturer
- Refurbishment
- Available and promise inventories
- Disposal
PowerHouse process controls move goods back to available inventory or as needed. The comprehensive system allows items to be easily inducted and assigned conditions that will enable system-directed moves to process the inventory efficiently.
Manage the Customer Experience
Understand that your customer is as invested in the returns experience as he or she is in a seamless delivery process.
- Provide full visibility over the returns process.
- Address operational inefficiencies before your customer is affected.
- Automate initial steps, such as return requests, scheduling, barcodes.
PowerHouse captures additional revenues that would have been lost by a less supportive WMS.
